Website Maintenance & Support

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Our website maintenance and website support services can provide you with ongoing, reliable and affordable website solutions, delivered in a timely and professional manner. Whether you're a small, home-based business or a larger, corporate or government organisation, we can respond to your requirements and provide you with the support you need.

Website maintenance

Website maintenance can be used for simple website updates such as changing text or images on a web page, right up to more comprehensive website maintenance such as new pages or new functionality for your website. We can also help with website maintenance services, such as photo galleries, calculators and more. Our competitive website maintenance pricing includes generous discounts for large monthly work volumes.

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Why choose us?

We deliver your project on time, on budget and with exceptional customer service. No project is too small and there's no such thing as a silly question. Our core values demonstrate who we are and how we work.

Maintenance and Support Includes

1. Bug fixing and problem reporting, ie correcting broken scripts.

2. Website edits, revisions, updates or creating new content on existing pages based on requests.

3. Telephone website support.

4. Provide disaster recovery from backup and maintain a file library of assets, graphics, source code and revision history for your website.

5. Offer advice and guidance on website management and optimization and potential performance improvement.

6. Liaise with hardware engineers, hosting customer support, and other affiliate service entities.

7. Web stats and analytics.

8. Create new graphics and icons. Modifying CSS styles and code.

9. Version Upgrades: Maintenance regarding security issues (scripts, patches, databases, image/bandwidth theft, etc.)

10. Providing consultation service or documentation for any potential projects or enhancements.

11. Normal priority support is for a 24-72 hour "turn around time".

Hosting Support includes

 Managed backups and server maintenance

 server software updates

 server user management

 performance monitoring

 database optimization

 Virus protection

 firewall monitoring

 up-time monitoring

USD 30 Per Month

This will ensure we have the tools to restore the website within 24-36 hours of most any disaste.

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Maintenance Package

Plan 1

1. General Features 2 hours per month

2. Text updation (client supplied)

3. Files (HTML) updation and FTP processes

4. Changes applied within 48-72 hours

5. Monthly traffic analysis report

6. Fixing minor html issues.

USD 50 Per Month

Plan 2

1. General Features 5 hours per month

2. Text updation (client supplied)

3. Optimization of client supplied images

4. File (HTML) updated and FTP processes

5. Unused hours can be rolled over from month to month

6. Monthly traffic analysis report

USD 70 Per Month

Plan 3

1. General Features 10 hours per month

2. Text updation (client supplied)

3. Optimization and integration of client supplied images

4. File (HTML) updated and FTP processes

5. Add/Delete/Modify links & 5 HTML pages

6. Unused hours can be rolled over from month to month

7. Monthly traffic analysis report

USD 90 Per Month

Plan 4

1. General Features 20 hours per month

2. Text/ Images updation (client supplied)

3. Optimization and integration of client supplied images

4. File (HTML) updated and FTP processes

5. Add/Delete/Modify links & 10 HTML pages

6. Unused hours can be rolled over from month to month

7. Monthly traffic analysis report

USD 130 Per Month
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