75% of consumers appreciate delivery updates via SMS 75% of consumers would like to receive texts from brands regarding order tracking. If you’re an e-commerce business or another business offering to ship, try SMS to send shipping updates. Your customers will appreciate it. 75% of consumers are happy to receive promotional materials via her SMS. Not only is SMS a faster means of communication, but 75% of consumers also use promotional SMS, and 41% respond to promotional offers. All these answers provide valuable customer insights. 75% of consumers enjoy promotional text messages By 2022, 70% of consumers will subscribe to business texts 70% of consumers opted to receive business texts, up 12% from last year. Most opt-in consumers expect booking reminders, shipping notifications, and special offers and discounts. 64% of consumer’s value booking reminder texts more than other texts from businesses. Start a live chat now if you don’t want to send a reminder text for your appointment in 2022. Clients forget appointments easily, but SMS reminders can significantly reduce no-shows, and consumers appreciate these reminders. 61% of consumers say they would like the ability to send things back to businesses. Customers want to talk to businesses, including your company. Most customers want companies to be notified about deadlines, shipping, and customer support. Over half of consumers are more likely to purchase when they receive a marketing text message with an image. SMS marketing statistics show that 51% of consumers are more likely to buy if a message contains a GIF, photo, or video. MMS also has unlimited characters, which helps you retain more customers. SMS marketing has very high click-through rates. Customers want to do more with SMS than send and receive SMS. SMS marketing typically has a click-through rate of 20-35%. It is very good compared to less than 3% of his email marketing.